We allow one time exchange for any reason. Intention of exchange must be notified to our customer service via firstname.lastname@example.org within 7 days upon receipt of the merchandise. Purchaser is required to state the original order number in the email.
Our customer service will reply the purchaser together with an exchange requisite form within 1 business day.
The purchaser is required to complete the exchange requisite form, print out and attach to the original merchandise and return to e-Mod.my.
Please note that merchandise to be returned must be unwashed, unworn and with its original price tag. Shipping costs for exchange items are solely responsible by the purchaser.